Webbe Bikes Pty Ltd

Terms and Conditions

Welcome to Webb Ebikes (“we”, “us”, “our”). These Terms and Conditions (“Terms”) govern your access to and use of our website and the purchase of our electric bikes (“eBikes”) and accessories. By accessing this website or placing an order, you agree to be bound by these Terms.

Please read them carefully.

1. Eligibility

You must be at least 18 years old to purchase from our website. By placing an order, you confirm that you are legally capable of entering into binding contracts.

2. Orders and Acceptance

All orders placed through our website are subject to acceptance and availability. Webb Ebikes reserves the right to reject or cancel any order at our sole discretion, including but not limited to:

Suspected fraud
Stock unavailability
Incorrect pricing or product information

A binding contract is formed only when you receive a confirmation email from Webb Ebikes.

3. Pricing and Payment

All prices are in [AUD/USD] and inclusive of applicable taxes unless otherwise stated. Webb Ebikes reserves the right to change prices without notice. Payment must be made in full at the time of purchase through the available payment methods.

4. Shipping and Delivery

Shipping times are estimates only and not guaranteed.
Delays may occur due to third-party carriers, customs, weather, or other unforeseen factors. Webb Ebikes is not liable for delays beyond our control.
Risk in the goods passes to you upon delivery.
You are responsible for providing accurate shipping information. Re-shipment due to incorrect details may incur additional fees.

5. Returns and Refunds

Webb Ebikes does not offer change-of-mind returns or refunds.
Defective or damaged products must be reported within 7 days of receipt.
Approved returns must be unused, in original packaging, and include proof of purchase.
Refunds, if approved, will be processed back to your original payment method within a reasonable timeframe.

6. Warranty

Webb Ebikes offers a [12]-month limited warranty against manufacturing defects from the date of delivery.
The warranty does not cover:
- Normal wear and tear
- Damage due to misuse, accidents, or modifications
- Battery degradation over time
- Water damage
Warranty claims must include clear photos, a description of the issue, and proof of purchase.
Webb Ebikes reserves the right to repair, replace, or refund at its sole discretion.

7. Limitation of Liability

To the fullest extent permitted by law:

Webb Ebikes shall not be liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by you for the product giving rise to the claim.
You agree to use eBikes responsibly and in accordance with local laws and safety guidelines. You assume full responsibility for any injuries, damages, or losses arising from improper or illegal use.

8. Assumption of Risk

Riding an eBike involves inherent risks. By purchasing and using products from Webb Ebikes, you acknowledge and accept these risks. Always wear protective gear and follow road and safety rules.

9. Intellectual Property

All content on the Webb Ebikes website—including images, text, logos, and product descriptions—is our property and protected by copyright and trademark laws. You may not reproduce, distribute, or use our content without prior written permission.

10. Privacy

Your privacy is important to us. Please refer to our [Privacy Policy] for information on how Webb Ebikes collects, uses, and protects your personal data.

11. Changes to Terms

Webb Ebikes may update these Terms at any time. Changes will take effect upon posting on our website. Your continued use of our website or purchase of products constitutes acceptance of the revised Terms